We audited every page of carrotexpress.com — speed, design, search visibility, mobile experience, and security. We found 12 specific problems costing you orders every day.
We analyzed 303 pages of carrotexpress.com using Google's own tools. The food is incredible — but the site has a slow experience, outdated design, no Spanish, and security gaps that cost you orders every day.
53% of mobile users leave sites that take over 3 seconds. Yours takes 6.7 seconds. Half your traffic may leave before seeing the menu.
The homepage promotes a smoothie punch card — not your food. The menu takes 2+ clicks to see items. No prices visible on the main menu page. The design informs, but it doesn't convert.
Your admin panel is publicly accessible. Accessibility failures create ADA lawsuit exposure ($10K-$50K per claim). The UserWay widget is a band-aid, not a fix.
You've built a multi-million dollar operation with incredible food and loyal customers. But your digital presence isn't keeping up — every day, potential potential customers find your site and leave for a competitor with a faster, better-designed experience. This is entirely fixable.
Amazon found that every 100ms of delay costs 1% in sales. Your site takes 4 extra seconds vs. competitors. That's not a small gap — that's customers opening DoorDash while they wait.
Before any content appears, your server takes 850ms to respond. Modern sites respond in under 50ms. This delay happens before anything else — it's dead wait time on every single visit.
The site loads files that freeze the screen for over 2 seconds. It's like a store door that takes 2 seconds to open after you grab the handle. Customers stand there waiting, seeing nothing.
Your food photography looks incredible — but the image files are massive and use outdated formats. Modern formats deliver the same quality at 40% less size. Faster to load, especially on phones.
Your homepage downloads 5 times more data than necessary. On a phone inside a mall or in Miami traffic with weak signal, this means waiting... and waiting. Competitors load instantly.
Your SEO basics check out (100/100) — but that only measures if Google can find your pages. The real issue: 106 duplicate blog posts, no enhanced Google listings, no Spanish content in a 70% Hispanic city, and 131 menu items with no unique descriptions.
Miami is 70% Hispanic. Your website is English-only. Every Spanish-speaking customer searching "comida saludable cerca de mi" can't find you — or can't read your menu if they do. Competitors with bilingual sites are capturing this entire audience.
Titles like "Healthy Breakfast at a Healthy Restaurant in Bryant Park" and identical copies for every city — Google detects this as low-quality content and can push your entire site lower in results. These look like spam to both Google and customers.
When someone searches for you, your listing shows a basic blue link. Competitors show star ratings, hours, prices, and photos directly in Google — getting 2-3x more clicks before anyone even visits their site.
Which listing would you click? Customers choose the listing with more information 2-3x more often.
Each location could have its own page with Google Maps, local reviews, hours, and delivery zones. "Near me" restaurant searches have grown 500% in 5 years — the highest-converting search in food. Right now, you're not capturing any of this traffic.
A restaurant website has one job: turn visitors into orders. Right now, your site informs — it shows categories, images, and links — but it doesn't guide customers to order. The design is from an earlier era, the menu takes too many clicks, and critical features like your rewards program are practically invisible.
This is what your menu page looks like on a phone. The right side of every menu item is cut off. Customers must scroll sideways just to see prices and the "add to order" button.
The first thing customers see is a Smoothie Punch Card promo — not your food, not a way to order, not your value proposition. Your homepage should answer one question instantly: "What do you serve and how do I order?" Right now, it doesn't.
Your main menu page only shows category images (Acai Bowls, Wraps, Salads). To see actual food items, prices, or photos, customers must click into each category. Every extra click loses 20% of visitors. Your competitors show items and prices on a single page.
Menu and blog pages are wider than the screen on phones, tablets, and small laptops. Customers must scroll sideways to see everything. 130+ buttons are too small to tap. This isn't one broken page — it's a site-wide design problem.
Your homepage has zero customer reviews, no Google rating displayed, no press mentions. When a new customer lands on your site, nothing tells them "other people love this place." Social proof is the #1 conversion driver for restaurants.
Your two most valuable actions — "View Menu" and "Order Now" — are hidden behind a hamburger icon on all devices. The only visible button is a small "ORDER" in the top right. Competitors make these actions impossible to miss.
Carrot Perks is just an image link on the homepage — no explanation of benefits, no sign-up flow. The newsletter is a single text bar in the footer with no compelling reason to subscribe. These loyalty tools exist, but they're not working hard enough.
Nearly 3 out of 4 people searching for restaurants are on their phone. Your site's broken mobile layouts, tiny buttons, and cookie popups covering "Order Now" mean the majority of potential customers see your site at its worst. A broken mobile experience is a broken cash register.
Your UserWay accessibility widget shows you care — but overlays don't fix the underlying code problems. And your WordPress admin panel is wide open to the public internet.
carrotexpress.com/wp-admin is fully accessible to the public — login form, password recovery, and all. This is an open invitation for attacks and unauthorized access to your entire website.
Courts have ruled overlays like UserWay don't count as compliance. Only fixing the actual code does. With 30+ locations, Carrot Express is a prime target for ADA demand letters ($10K-$50K each).
ADA web lawsuits targeting restaurants grew 300% since 2018. Meanwhile, your exposed admin panel puts your menu, content, and data at risk. These aren't hypothetical — they're the most common attacks on restaurant sites.
Modern system that loads pages instantly — no plugin bloat. Same technology used by Chipotle and Sweetgreen.
Spanish + English with auto-detection. Menu, locations, blog — everything translated and adapted for Miami.
Food photos auto-optimized for every screen. Same quality, faster load, modern formats.
Each location gets its own page with maps, reviews, hours, and delivery zones — optimized for local search.
Big photos, clear prices, one-tap ordering. Designed for thumbs — no sideways scrolling.
No exposed panels. Two-factor login, access controls, and a modern content system invisible to the public.
Every issue in this report is fixable. Let's start with a conversation — we have a few questions for you too.
The transformation we deliver